Mobile Omnichannel Software That Includes F2F Without On-Premise Infrastructure
Complete cloud communication solution for both companies and contact centers that want to generate a unified omnichannel communication experience with their customers, all without on-premise connectivity investments and with complete mobility in agent service.
Ease of Use
Through a simple and intuitive interface, you can use all the platform’s functionalities from any mobile device.
Support and collaboration
Enables you to assist your customers by offering all communication channels.
Advanced reports
Measure your digital and voice interactions, convert unstructured communication into metrics.
Single omnichannel customer service platform!
We·R4u is an all-in-one cloud-based communications platform that requires no installation and offers complete mobility for agents.
33K+
Satisfied customers
18+
Services
80K+
Interactions
7+
Years of experience
Our products
With our products, we can create a series of tailor-made solutions that will help you transform your contact offering.
Call center
With its comprehensive, robust, and flexible call center platform, we·R4u creates a satisfying experience for customers who want to have smooth conversations, incorporating the customer’s previous contacts through different channels into the agent’s service display when they are served by the telephone channel.
Platform for interaction with digital channels
The digital platform will allow you to manage all your social media and written customer service channels, including voice, from a single communication tool that will help you rate and quantify all your customers’ unstructured interactions.
Call Blaster
Send automated personalized notifications to your customers, such as seasonal offers, appointment reminders, service updates, or important alerts, using text messages or synthetic voice messages to inform your customers en masse in a matter of minutes.
Social listening
Social listening will help you understand how your company or product is being perceived on social media and take actions that will help you identify your target market and customer sentiment.
WhatsApp-Chatbot
Our integration of chat with artificial intelligence allows you to never stop responding to your customers’ queries, requests, or orders, attending to them immediately at any time, day, or hour that the customer requires.
In-person management.
From your field agents’ mobile devices, stay in touch with them and keep track of their location and contacts, allowing agents to communicate with customers via both digital and voice channels from a single application while on the road providing home services.
Inter·team
Simplify your internal communication with this feature from we-R4u, which allows field agents to maintain direct communication with the company’s central support areas via a menu of options on their mobile devices. It’s as simple as dialing from a button extension to corporate staff areas.
Our trusted customers
These are some of our customers who have found in we·R4u the omnichannel solution that has helped them connect with more customers.
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